PRIVACY POLICY

LAST UPDATED AS OF: SEP 13, 2020

1. Introduction

This Global Privacy Policy (“Privacy Policy “) describes how Siqestech.com, Inc. will gather, use, and maintain your Personal Information on the Siqestech.com Platform. It will also explain your legal rights with respect to that information.

By using the Siqestech.com Platform, you confirm that you have read and understand this Privacy Policy, and our Terms of Service (together referred to herein as the “Agreement”). The Agreement governs the use of the Siqestech.com Platform. Siqestech.com will collect, use, and maintain information consistent with the Agreement.

If you are a California resident or data subject in Europe, please see the “Additional Disclosures for California Residents” and “Additional Disclosures for Data Subjects in the European Economic Area (EEA) and Switzerland” sections, respectively. If you have any questions or wish to exercise your rights and choices, please contact us as set out in the “Contact Us” section below.

2. General Terms

· Siqestech.com, Inc. may be referred to as “Siqestech.com,” “we,” “our,” or “us.”

· We call a user of the Siqestech.com Platform “User,” “Users,” “you,” “your,” or “Client,” as appropriate.

· The platform that we offer at our website (www.Siqestech.com and other variants, including our individual Service and Guide Path Authoring Platform, are referred to as the “Site(s).”

·       The services that we offer when you create an account or pay for our support services, including but not limited to the support offerings you receive through your use of the Siqestech.com Cloud, SuperANTISpyware, Guided Path Authoring Platform, or TechSolutions, is referred to as “Service” or “Services”.

·       The mobile applications (whether on iOS or Android) are referred to as the “Apps” or “App”.

·       Siqestech.com’s Sites, Apps and all related Services, and all information and communications are collectively referred to as the “Siqestech.com Platform.”

·     “Terms of Service” refers to our Service Terms and Conditions, which can be found here: https://Siqestech.com/terms-and-condition/ This Privacy Policy is incorporated into, and considered a part of, the Terms of Service.

3. Information Collection

A.   Information you provide Siqestech.com

Siqestech.com collects certain personally identifiable information about you, including information that is reasonably capable of being associated with you (“Information”) through your use of the Sites, our Services and the Siqestech.com Platform. Examples of Information that Siqestech.com collects includes but are not limited to:

Contact Information. This may include your first and last name, postal address, telephone number, and email address when you sign up for an account.

Billing Data, including your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments.

Financial Information. To help users of our Services set up a payment account and pay fees to Siqestech.com, we may collect financial information, including debit card or credit card number, and other payment information, as applicable. We use Financial Information in order to operate the Siqestech.com Platform and the Services that we provide and to ensure that you are billed for the Services you choose to receive from us. We do this as necessary for our legitimate interests in providing our Platform and Services and to fulfil our contracts with Users. To keep your financial data secure, we have contracted with a third party to maintain and process your payment card information.

Promotional Information. Certain offerings of the Siqestech.com Platform, such as newsletters, surveys, offers, and the like are optional and so you are not required to enter them or to give us your data in connection with them. Where you do consent to take advantage of Siqestech.com Platform offerings, we will use your data to (as applicable) send you newsletters and other communications that are tailored based on information we have about you, or to operate and manage the survey, contest or similar offering in connection with our legitimate interest in promoting our business and the Siqestech.com Platform. To opt-out of receiving marketing communications from us, please see the Choice/Opt-Out section below.

Content Information. You also may choose to send Siqestech.com Personal Information in an email or chat message containing inquiries about the Siqestech.com Platform and Services. We use this Information in order to help us respond to your inquiry.

We require that you furnish your Contact Information and Financial Information when you register a paid account with us in order to provide Services through the Siqestech.com Platforms. We require you to furnish your name and e-mail when you register a free account with us. For example, if you are a Client, we collect your first and last name, email address, and your zip or postal code in order to create and administer your Siqestech.com account. Further, if you are a Client who purchases one of our Services, we collect your first and last name, e-mail address, zip or postal code, address and your Financial Information to facilitate your payment. We also collect additional information in order to facilitate your technical support request, such as information about the technical support issue you are seeking to fix, the time, and the date. You may also register for a free account, in that instance, we collect your first name, last name, e-mail address, password and your communication preferences, if any.

4. Information Siqestech.com Collects Automatically

We automatically collect certain information when you use the Site and Services. The categories of information we automatically collect and have collected, including in the last twelve (12) months, are as follows:

Service Use Data, including data about features you use, pages you visit, portions of the Siqestech.com Platform that you view and interact with, the time of day you browse, and your referring and exiting pages.

Device Data and Cellular Device Data, including data about the type of device or browser you use, your device’s operating system, your internet service provider, your device’s regional and language settings, and device identifiers such as IP address and Unique Id. When you interact with the Siqestech.com Apps, in addition to the data collection included in this paragraph, your name, e-mail address and telephone number will be collected to allow you to login and access the Services through the App. When you visit and interact with the Siqestech.com Platform, Apps, and/or Services, Siqestech.com may collect certain information automatically through cookies or other technologies, including, but not limited to, the type of computer or mobile device you use, your mobile device’s unique device ID, the IP address of your computer or mobile device, your operating system, the type(s) of internet browser(s) you use, and information about the way you use the Siqestech.com Platform (“Device Information”). We may use Device Information to monitor the geographic regions from which Users navigate the Siqestech.com Platform, and for security and fraud prevention purposes. Use of any IP-masking technologies or similar technologies (like the TOR network) may render portions of the Siqestech.com Platform unavailable and are forbidden on the Siqestech.com Platform.

Location Data, including imprecise location data (such as location derived from an IP address or data that indicates a city or postal code level), and, with your consent, precise location data (such as latitude/longitude data). When you visit the Siqestech.com Platform via a native mobile application, we use, with your consent when required under applicable law, GPS technology (or other similar technology) to determine your current location in order to determine the city you are located in and display a relevant location map. We will not share your current location obtained in this manner with other Users.

We also use various Tracking Technologies (“Tracking Technologies”) to automatically collect information when you use the Siqestech.com Platform, including the following:

Cookies. When you visit other websites and our Sites, your browser may automatically transmit information to these websites throughout the visit. In a similar way, when you use our mobile applications, we will access and use mobile device IDs to recognize your device. We use “cookies” and equivalent technologies to collect information through our Site and Apps. Cookies are small data files stored on your device that act as a unique tag to identify your browser.

Persistent cookies help with personalizing your experience, remembering your preferences, and supporting security features. Additionally, persistent cookies allow us to bring you advertising both on and off the Platform. Persistent cookies may remain on your device for extended periods of time, and generally may be controlled through your browser settings. We utilize persistent cookies that only Siqestech.com can read and use, and access mobile device IDs to:

·       save your login information for future logins to the Siqestech.com Platform;

·       assist in processing items during checkout;

·       hold session information; and

·       track user preferences.

Session cookies make it easier for you to navigate our website and expire when you close your browser. We utilize session ID cookies and similar technologies to:

·       enable certain features of the Siqestech.com Platform;

·       better understand how you interact with the Sites, Services and the Siqestech.com Platform;

·       monitor usage by our Users and web traffic routing on the Siqestech.com Platform;

·       track the number of entries in Siqestech.com promotions, sweepstakes and contests; and

·       identify visited areas of the Siqestech.com Platform.

Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Siqestech.com Platform and then close your browser.

Exhibit A sets out the different categories of cookies that the Siqestech.com Platform uses and why we use them.

We may work with third party service providers and third party advertisers who may also place or read persistent cookies on your browser, and we may use browser storage to store your preferences or display content based upon what you view on the Sites to personalize your visit.

You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you will not be able to use all portions or all functionalities of the Siqestech.com Platform.

To change your cookie settings for cookies on the Sites, please click on the following addresses based on the browser you use: Internet Explorer, Edge, Safari, Chrome, Firefox, and Opera. We also use a service provider, OneTrust, that allows users the ability to control the use of cookies while on our Site.

Pixels. We and our Third Party Agents may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with the Siqestech.com Platform and HTML-formatted email messages to, among other things, track the actions of Users and email recipients, determine the success of marketing campaigns, and compile statistics about Site usage and response rates.

Remote Control. As part of some of our Services, you may participate in a technical support session with one of our trained technical support agents. During such Service session, you may have the option to grant one of our technical support agents access to your computer screen or what’s referred to as the “Remote Control” functionality – this allows our technical support agents to see your computer screen and manually operate your computer device remotely. The technical support agent must first have your permission to launch and, if applicable to your version of the Services, record your Remote-Control session. You will see a screen appear on your desktop asking you to accept or decline the technical support agent’s request to remotely access and control your computer device. If you accept the request, your Remote-Control session will begin. To end the Remote-Control session, you may click the red X or the “End Session” button on the available toolbar. If you are using a version of our Services that does not have the record feature, then no recording of the Remote-Control Session will be made. If you are using a version of our technical support services that does have the record feature enabled, a recording of all on-screen activity during your Remote-Control session will stored in your account file. We do not sell or provide recordings of Remote-Control sessions or related information to any third party for any reason.

SeeSupport. SeeSupport’s functionality is similar to that of Remote Control, only instead of your computer device, the SeeSupport App allows one of our trained technical support agents to access and operate your cellular device when you access our Services through the SeeSupport App. During some of our Services, you may have the option to grant one of our technical support agents access to your cellular device screen– this allows our technical support agents to see your cellular device screen and manually operate your cellular device. The technical support agent must first have permission to launch and, if applicable to your version of the Services, to record your SeeSupport session. You will see a screen appear on your cellular device asking you accept or decline the technical support agent’s request to remotely access and control your cellular device. If you accept the request, your SeeSupport App session begins. To end your SeeSupport session, you may click the red X or the “End Session” button on your cellular phone screen. If you are using a version of our Services that does not have the record feature, then no recording of your SeeSupport session will be made. If you are using a version of our Services that has the record feature enabled, a recording of all on-screen activity during your SeeSupport session is made and stored in your account file. We do not sell or provide SeeSupport recordings or related information to any third party for any reason.

MMS Functionality. As part of some of our Services, you may participate in a technical support session with one of our trained technical support agents over the phone. Instead of opting into the use of the SeeSupport (as described above), you have the option of taking an image with your cellular device camera and texting (“MMS Functionality”) that image to the technical support agent assigned to assist you with your technical issue. In such instances, the technical support agent will ask your permission in advance to send an MMS message to your cellular device using an auto-generated phone number. If you provide your acceptance, you will be able to respond to the initial MMS message with an image depicting your technical support query and receive a response via MMS message on how to fix your technical issue from one of our support agents. If the MMS functionality in enabled in the version of the Services you are using, all MMS images are stored in your account file. We do not sell or provide stored MMS images or related information to any third party for any reason.

Instant Chat. As part of some of our Services, you may participate in a technical support session with one of our trained technical support agents. During such Services, the Instant Chat feature allows a technical support agent to engage in a two-way chat session with you without requiring you to download any software. The technical support agent must first have permission to launch and, if applicable to your version of the Services, record an Instant Chat session. Instant Chat is a feature that is available as part of the Services offered through our App and through your computer device via our website. Instant Chat allows Users to chat with the technical support agents about their technical issues, view their detailed session log, allow or deny a technical support agent the right to perform certain actions (e.g., SeeSupport, Remote Control) and end a session by clicking the “X” at the top left of the chat screen or the “End Session” button. If you are using a version of our Services that has the record feature enabled, a record of your Instant Chat messages is made and stored in your account file. We do not sell or provide stored Instant Chat sessions data or related information to any third party for any reason.